Booking policies
Deposit
A deposit holds your time: $25 for The Fresh Dub, Interior Only and Exterior Only; $50 for The Full Dub and The Show Dub. It comes off your total. Suds Club visits don't need one.
Cancelling or rescheduling
Reschedule or cancel 24 hours or more ahead and your deposit moves to the new date or is refunded. Cancellations inside 24 hours and no-shows keep the deposit.
Weather
If rain or lightning is in the forecast, we reschedule at no charge and your deposit carries over. Morning appointments are best June through September.
Condition and extras
Prices are for typical condition. Pet hair, sand and neglect are priced as shown when you book. Heavy soil, mold or biohazard (bodily fluids) is quoted from photos first, and we may decline jobs that aren't safe. Nothing is added without your OK.
Payment
The balance is due when the job's done: card, Apple Pay, Cash App, Zelle or cash.
Water, power and runoff
We use your outdoor water spigot and a standard outlet within about 50 feet of the car, with eco-friendly products, and we keep wash water out of storm drains. No spigot or outlet nearby (most condos and apartments)? Tell us in the notes and we'll work it out. We use eco-friendly products, limit and capture runoff, and keep wash water out of storm drains.
Our promise
Walk the car with us at the end. If something's missed, we fix it before we leave.
Merch: shipping and returns
$6 shipping, free over $50, free if Brandon brings it to your detail, or pick up in St. Pete. Orders ship in 3 to 5 business days. Unworn, unwashed items can be returned within 14 days for a refund; text 727-238-5609 or email merch@dubsnsuds.com to start one. Return shipping is on the buyer unless we got your order wrong. Stickers are final sale once applied.
Questions? Text 727-238-5609.